Returns & Exchange Policy

Eligibility

Returns or exchanges may be accepted only for products that arrive damaged, defective, or significantly different from the approved order.

Return Request Period

Customers must report issues within 7 days of delivery. Supporting photos and documentation may be required.

Approval Process

All returns and exchanges require prior approval from Rasha Trade LLC before products are shipped back.

Non-Returnable Items

• Used Products
• Customer-Damaged Products
• Special Order Items
• Products Sold As-Is

Refunds

Approved refunds will be processed according to the agreed business terms and payment method.